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E-Mail Services Welcome Note

In recent years the welcome email that we send out for new E-Mail accounts has been getting rather large. This document contains a streamlined version - much shorter - containing links to all the information you might need.


Email around the worldWelcome to BNT Solutions E-Mail Service

Thank you for choosing BNT Solutions, Inc. for your internet services and Welcome to BNT Solutions E-Mail service. Your email account(s) have been created.

Your email accounts provide you with complete Road Warrior access. You can:

  • Access your email from your home or office,
  • Access your email from almost any hotel around the world,
  • Use software such as Microsoft Outlook,
  • or Use any browser to access our Web Mail service.

For your security, all incoming and outgoing mail that passes through the BNT Solutions servers is scanned for viruses and scored for spam:

  • If the virus scanner detects a known threat, it will delete the email and send instead a note indicating where the item came from and what threat was found in it.
  • If the server has reason to believe that an email is likely to be spam, it will tag the subject with the [spam] prefix. An additional Spam Header is added so that you can use your filter rules to automatically move the item to your spam folder.

We trust you will enjoy using our services and we look forward to hearing your comments and suggestions over the coming years.
This email contains important links to information about how to access, configure and use both the BNT Solutions Web Mail and the POP mail services. Please take the time to read this carefully and keep it handy for future reference.


Your User ID and Password

You will receive a note from your employer or a separate email through your alternate email address. It will contain your new email address, User ID and Password. Please keep the information handy as you will need it, along with the information below, to access your new account.


Help & Information

Please consult the following pages on the BNT Solutions web site for help with your new account(s):

ImageE-Mail

To configure and access your new services:

How to access your Web Mail account:
http://bnt-solutions.net/en/faq/e-mail/69-webmail-access

Basic configuration information for BNT Solutions E-Mail services:
http://bnt-solutions.net/en/faq/e-mail/71-mail-configuration-information

Configuration instructions for specific software packages are available in the FAQ section of the BNT Solutions web site. See the E-Mail section for answers to common questions. The table below contains links to these articles for different software packages as used with both Mobile and Fixed computers:

Software Mobility Link
Outlook 2003  Fixed  http://bnt-solutions.net/en/faq/e-mail/102-configuring-outlook-2003-for-fixed-computers
Outlook 2003  Mobile  http://bnt-solutions.net/en/faq/e-mail/103-configuring-outlook-2003-for-mobile-computers
Outlook 2007  Fixed  http://bnt-solutions.net/en/faq/e-mail/104-configuring-outlook-2007-for-fixed-computers
Outlook 2007  Mobile  http://bnt-solutions.net/en/faq/e-mail/105-configuring-outlook-2007-for-mobile-computers
Outlook Express v6  Fixed  http://bnt-solutions.net/en/faq/e-mail/108-configuring-outlook-express-v6-for-fixed-computers
Outlook Express v6  Mobile  http://bnt-solutions.net/en/faq/e-mail/109-configuring-outlook-express-v6-for-mobile-computers
At the time of this writing the Free Google Mail service offers almost 7GB of free storage. If you need to keep large amounts of information in your mail account, we recommend you use Google Mail for this purpose.

Although there are no limits imposed on the volume of email you can store on BNT Solutions mail servers, it is important to note that they are not configured for this type of activity. We ask that you do not keep large amounts of mail on the BNT Solutions mail servers.

ImageSpam related Information

What is SPAM?
http://bnt-solutions.net/en/faq/e-mail/14-what-is-spam

How does the SPAM filter work?
http://bnt-solutions.net/en/faq/e-mail/15-how-does-the-spam-filter-work

How do I use the SPAM filter?
http://bnt-solutions.net/en/faq/e-mail/16-how-do-i-use-the-spam-filter


Additional Help & Information

BNT Solutions is always interested in the questions that are on your mind and the issues that you are trying to deal with. If you have any questions, no matter how big or small, please take a moment to check out our Frequently Asked Questions pages. You will find them here:

Frequently Asked Questions:
http://bnt-solutions.net/en/faq/e-mail

As you can imagine, we need your help to maintain the above pages! If your question or issue is not covered by our current FAQ's, please take a moment to let us know. We need to hear from you! We will do our best to respond to you and, if applicable, we will post a generic version of the question, and our answer, to our FAQ pages.

We hope that, eventually, you will find all the answers you need - when you need them!


Comments? Suggestions? Requests?

Please let us know what you think of our services. We need to hear from you as part of our Continuous Improvement process.

  • If there is anything you want to say: We want to hear it!
  • If there is any way you think we can do better: Let us know and we'll try it!
  • If there is anything you think we need to do better: Let us know and we'll do our best to improve for you!
  • If there is anything you need: Let us know and we'll do our best to take care of it for you!

To reach us, you can:

  • Reply to this email to reach the BNT Solutions representative who created your account,
  • Call the BNT Solutions representative who created your account at the telephone number at the bottom of the email,
  • Use our online web contact form, found here:
    http://bnt-solutions.net/bntcontact

We look forward to your feedback - good or bad.


Thank You!

Thanks again for choosing BNT Solutions, your Business Network Technology Solutions Partner.